It is impossible to put into words how brilliant the team are. I know it's their job but their care and compassion was so comforting - please let them know how much that meant to all of us.
We just wanted to say a really big ' thanks' ever so much!
To all the staff at Abbeydale,
We, the family of [Mum & Dad] would like to thank you all very much for the care you gave them whilst in Abbeydale.
I have alway been highly satisfied with the care and attention that the Nursing Staff and Carers give to my [resident]. I wouldn’t want her to be anywhere else.
One afternoon 2 weeks ago I was very pleasantly surprised to find one of the carers, entertaining the residents in the big lounge.
She was doing a magnificent job in managing to hold the attention of all of the ladies and gentlemen. There she was holding up picture postcards of famous people and animals, and we all had to guess the names of them. She went to each person and gave them a clue as to who or what they were.
[Carer] has such a pleasant and engaging manner and is never without smile.